Forgot Your Username
Create a strong password
A strong password helps protect your account from unauthorised access.
The best passwords are long, unique, and easy for you to remember.
✅ What to do
Use a long passphrase
- Use 12 characters or more
- Combine a few random words
- Example: green-apple-train-sunset
Make it unique
- Don’t reuse passwords from other websites
- If one account is compromised, others can be at risk
Make it memorable
- Choose words or a phrase that means something to you
- Avoid anything you’ll need to write down or reset frequently
❌ What to avoid
- Personal information (name, email, date of birth)
- Common passwords (e.g. password123, qwerty)
- Simple patterns or sequences (e.g. abc123, 111111)
- Single dictionary words on their own
🔒 Helpful tips
- A password manager can help you generate and store strong passwords securely
- Never share your password with anyone
- Change your password if you think it may have been compromised
- We never store or see your password in plain text