At Real Foods all of our shipping is handled by Royal Mail and Parcel Force. We only send parcels by reliable carriers to ensure that your products are with you at the earliest opportunity and can be traced when they arrive at your selected delivery address.
If you live in the UK we don't charge you at all if your order is over £15.00. If you live outside the UK then we charge you in the same way we are charged - by weight - we think it's only fair.
It is critically important that the full delivery address is entered correctly including the correct postcode. Royal Mail will not consider compensation for items lost unless the delivery address and postcode are 100% correct.
Real Foods cannot be held responsible for items lost where an incorrect delivery address has been provided.
“I would like to congratulate Real Foods for the outstanding customer service you provide with your online shop.”
“I juice all my veg and I can get a few organic vegetables locally but never spinach – which is meant to be so good for you and tasty as well. Many thanks for the update and fantastic service – and hope you have a great Easter.”