What Our Customers Have to Say

  Sarah comes across as a happy, pleasant and helpful person who has made my purchase easy and trouble free. This is an important statement as customer service in this country has been lacking now for the best part of a decade and it is refreshing to have been served by an employee such as Sarah.

I look forward to my order arriving and also to placing my next order.

All the best and good health

DR

 Many thanks for safe delivery of my order which arrived yesterday (13th).

The excellent service your online shop has provided is much appreciated.

Thanks to all staff involved.

Kind Regards,

SN

  I managed to block my account because I am impatient, and a very nice (working late) IT lady helped me and unblocked it so I wanted to send a quick e-mail to say thank you! 

I promise I won't block my account again!

 KA

(also working late, but actually shopping)

 Thank you very much for your help and your confirmatory e-mail.  Your efficiency is much appreciated.

 I wish I had found your website sooner as I have ended up paying a ridiculous price for these cherries in Waitrose.

 Kind regards to all at Real Foods

ED

I just wanted to let you know my order of 6 jars of barleycup arrived safely this morning . I just wanted to say thank you very much for the excellent service .

Many thanks and kind regards ,

B

Thank you so much for such quick reply and understanding.

I am really happy I can shop online in Real Foods as there is not much choice of organic food here where I live.

Kind regards,

AP

 Thank you for my order, I am very happy with it.

SP

 Just to let you know the parcel arrived just now.  Lovely stuff in perfect order.  Many thanks!

Sorting out my order for next week now!

Kind regards

D

 The order arrived safely today – thank you very much for this.  I was especially grateful for the way you attended to the details of my delivery request, arranged on the telephone at the beginning of the month.  We arrived home from holiday on Monday 26th September and as you promised, you despatched my order on the same day.  This was extremely helpful to me and leaves me very impressed by your efficiency and customer care.

So thank you again – I have recorded the ‘Real Foods’ details for future reference!

Yours

C

 Thank you very much, I plan to be a regular customer of your online shop as I cannot get this kind of stuff at this great price in Glasgow.

Regards

S

 I just want to say thank you for the bee pollen which I have just received.

Best regards

ML

 Thanks so much Sarah really very helpful as always!

T

 Many thanks for another safe and promptly delivered order (arrived 1st Sept).

Well timed, had got down to my last spoonful of cocoa powder.  :-)

Best Wishes,

SN

 I've just placed my first order with you and have been having a look around your site - it's fabulous, and I really appreciate all the excellent recipes you have so kindly provided.  Can't wait to try some!

I would be very interested to hear if you ever open a shop in Inverness - I will be one of your first customers.

Looking forward to receiving your items.

With kind regards,

GH

 I received my order today and wanted to let you know how delighted I am with your service. You have a great range of products and the delivery was free and extremely quick. Not only will I be using your company again, I will be recommending you to friends and family.

Kind regards,

SR

 I don't usually write to shops like this - but I just wanted to say that I am thoroughly impressed with the service from your shop - and I am very happy with my purchases - I am only sad I did not know about your website earlier!

Thanks again,
G

 Currants arrived today! Thank you for all your help and I hope we can do business again in the future.

AS

 Thank you for keeping us informed, we have received the chocolate this morning.

Thank you for all your help with this project.

Thanks

C