At Real Foods all of our shipping is handled by Royal Mail and Parcel Force. We only send parcels by reliable carriers to ensure that your products are with you at the earliest opportunity and can be traced when they arrive at your selected delivery address.
If you live in the UK we don't charge you at all if your order is over £15.00. If you live outside the UK then we charge you in the same way we are charged - by weight - we think it's only fair.
It is critically important that the full delivery address is entered correctly including the correct postcode. Royal Mail will not consider compensation for items lost unless the delivery address and postcode are 100% correct.
Real Foods cannot be held responsible for items lost where an incorrect delivery address has been provided.
“I have encouraged friends to shop with you. Great site and great products!”
“Many thanks for another safe and promptly delivered order. Well timed, had got down to my last spoonful of cocoa powder. :-)”